Orders are typically shipped within 1–2 business days. If an item is out of stock, we will notify you by email with an estimated delivery timeframe.

Shipping is charged at flat rates based on the weight of your order. These rates reflect the actual shipping cost within each weight range, so you’re only paying what it truly costs to ship your items.

Rates are automatically calculated at checkout.

Shipping rates are calculated based on package weight and destination. To save on costs, we recommend ordering in larger quantities whenever possible.

If your shipping cost is over $8, we typically ship using a tracked service and will provide a tracking number once your order is sent.

For orders where the shipping cost is under $8, we may send your package via Canada Post letter mail, which is not tracked and usually takes 1–2 weeks to arrive.

For shipping outside of Canada, please email us at info@reformedbookservices.ca to make arrangements.

Yes, we offer four convenient pickup locations.
Click here to view them.

We accept returns on items we normally carry in-store, as long as they are in original, unused condition. The return shipping cost will be subtracted from your refund.

Please note that special order items are non-returnable.

To arrange a return, please contact us at info@reformedbookservices.ca.

Please contact info@reformedbookservices.ca to cancel an order.

Refunds are typically processed within 3–5 business days after we receive the returned item in its original condition. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Yes, we’re happy to place special orders! If there’s a book you’re looking for that isn’t listed on our website, feel free to contact us at info@reformedbookservices.ca with the title, author, and quantity. We’ll check availability and let you know the estimated arrival time.

For bulk inquiries, please contact us at info@reformedbookservices.ca. Discounted pricing is available on orders of 10 or more copies of the same title.

If you need any assistance with your order, please feel free to email us at info@reformedbookservices.ca. We’re happy to help!

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Cash (in store)
• E-transfer (for approved customers or churches)
• Cheque (for approved customers or churches)
• Invoices for churches, schools, and other approved organizations
  

If you have any questions about payment or would like to set up invoicing for your organization, please contact us at info@reformedbookservices.ca.

Yes, e-transfer and cheque payments are accepted for approved customers or churches.

If you’re unsure whether you qualify or would like to request approval, please contact us at info@reformedbookservices.ca.

Yes, we charge GST on books. Other items may be subject to additional applicable taxes based on your province or territory. Tax is calculated at checkout for both in-store and online purchases.

Mon - Wed, 10am - 5pm
Thursday - Friday, 10am - 9pm
Saturday, 10am - 5pm
Sunday, Closed

16 Roy Blvd
Brantford, ON

Yes, we do! Gift cards are available for purchase in-store or by email. To order by email, please contact us at info@reformedbookservices.ca.

Monday - Tuesday, Closed
Wednesday, 10am - 7pm
Thursday - Friday, 10am - 5pm
Sunday, Closed

3311 Centre St N
Calgary, Alberta

For questions about Calgary pickup, please email calgary@reformedbookservices.ca or call 587-216-9828.